Privacy Policy

Privacy Policy

Introduction

Welcome to https://aftermarket-auto-glass.collision-talk.com (referred to as “Aftermarket Auto Glass,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our primary website at https://aftermarket-auto-glass.collision-talk.com
  • Any mobile applications or software we offer
  • Interactive features and services on these platforms
  • Links to external websites or applications provided through our services

Please note that this policy does not extend to third-party sites, apps, or products accessed via links or integrations from our platform, as they have their own privacy practices.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Services: When you sign up and use our applications or services, we collect and process personal data necessary for your account management and service provision.
  • Website Visits: Information is collected when you visit our websites, including browsing behavior, device details, and IP addresses.
  • Communication: We may reach out to users through emails, calls, text messages (SMS), or other communication channels for marketing, support, or transactional purposes.

Personal Data Collection

Aftermarket Auto Glass collects various categories of personal data:

Account Information:

  • User names, email addresses, and passwords
  • Profile details and preferences

Payment Information:

  • Credit/debit card numbers, expiration dates, and CVV codes (encrypted)
  • Billing address
  • Payment history

Financial Information:

  • Bank account details (for direct deposits or payments)
  • Invoicing and transaction records

Purchase Information:

  • Order history, including products purchased, quantities, and prices
  • Shopping behavior patterns
  • Delivery addresses

Mobile Device Identifiers:

  • Unique device identifiers, advertising IDs, or similar tracking numbers
  • Mobile network operator information

Location Data:

  • GPS coordinates and location services data (when enabled)
  • Geolocation tags associated with user interactions

Feedback and Reviews:

  • User-generated content, ratings, reviews, and comments
  • Survey responses

Social Media Information:

  • User profiles, posts, and other public social media data (when linked or shared through our services)

Product Information:

  • Details about products viewed, added to carts, or purchased, including product IDs, descriptions, and customization options

We gather this data through various means, such as user input forms, account setup, checkout processes, surveys, analytics tools, and automated tracking technologies. Additionally, we may receive personal data from third-party sources, like payment processors or business partners, subject to their respective privacy agreements.

Cookies and Tracking Technologies

Aftermarket Auto Glass uses cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These cookies enable basic functions, such as account login, website navigation, and session management.
  • Preferences: They remember user preferences, language settings, and customization choices to enhance user experience.
  • Analytics: Tracking tools help us analyze user behavior, measure site performance, and gather statistical data for marketing purposes.

Users can control their cookie preferences through our Cookie Manager, allowing them to opt-out of non-essential cookies.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  • Legal Compliance: We may store data longer to comply with legal obligations, resolve disputes, or enforce our terms and conditions.
  • Business Purposes: Personal data is retained for the duration of your interaction with us, plus a reasonable period afterward, to provide services, improve our platform, and conduct analytics.
  • Data Anonymization: Once the retention period ends, or when data is no longer needed for its original purpose, we anonymize or delete the data securely.

Data Security

We have implemented robust security measures to protect your personal information:

  • Encryption: We use encryption protocols for data in transit and at rest to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data security standards to process data on our behalf.

Children’s Privacy

Aftermarket Auto Glass does not knowingly collect or solicit personal information from individuals under the age of 18. Our services are not directed at children, and we do not intentionally market products or services to minors.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you, along with information about its use and disclosure.
  • Rectification: You have the right to correct or update incomplete or inaccurate personal data.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your personal data, except where such data is required for legal purposes.
  • Restriction: You can ask us to restrict the processing of your data in specific situations, such as during a data privacy investigation.
  • Data Portability: Some regions allow you to receive your personal data in a structured, commonly used format or to transfer it to another controller.
  • Objection: You have the right to object to certain uses of your personal data, including direct marketing and profiling.
  • Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise these rights, please contact our Data Privacy Team at [email protected] or through postal mail to the address provided below. We will respond to legitimate requests within a reasonable timeframe and as per applicable laws.

Changes to Privacy Policy

Aftermarket Auto Glass reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data access or correction, or if you have any questions regarding this policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Privacy Team, Aftermarket Auto Glass, 1234 Collision Lane, Metro City, CA 98765